Frequently Asked Questions
Common Questions for Empowered Physical Therapy
We're at 9015 Vernon Rd #102 Lake Stevens, in a big industrial park. You can't miss our building – it's the one with a cool mural on the side! After you drive past the 'peanut' roundabout, take a left into the industrial park. We are in the first building, and you'll see a big banner above the entrance. Once inside, our office is on the left!
You can book directly from our Contact page, call or text (425) 230-6188, click the "Request an Appointment" button below, or send us an email: info@empowered-physicaltherapy.com
Every appointment lasts for one hour and is always one-on-one with a licensed Therapist with no hand-offs to unlicensed therapy aides.
We welcome payments through HSA (Health Savings Account) and FSA (Family Savings Account) cards, as well as all major credit cards. While we are not in-network with insurances, there are significant advantages to choosing an out-of-network clinic. Approximately half of our patients opt for self-payment due to the advantages of our specialist approach (more on this below).
Your insurance may still help pay! Many insurance providers offer out-of-network reimbursement, and we can provide a Superbill (a service receipt) for you to submit to your insurance company for potential out-of-network reimbursement benefits. Click HERE to learn more!
We are honored to be an approved TRICARE Select out-of-network provider for military-affiliated individuals who are covered by this plan.
The short answer is: you get better faster with fewer visits outside of the insurance model. Our specialists are able take more time to focus on your care without insurance dictating what treatments you get. We are able to spend more time with you to create highly a customized plan to get you better as quickly as possible without worrying about quotas. We are able to find and treat the root cause of your issue, which may not be where your pain is located! We are able to give a higher quality of care because we are not focused on a high volume of other patients.
At Empowered Physical Therapy, we feel strongly about being transparent with our costs. A big frustration of ours is when companies hide pricing or when you get unexpected bills. We can’t change what others do, but we can be the change we want to see in our world. Rarely do we find that price is the main factor in getting care; but that the value of the result is the most important factor. We believe you will find the value we provide in improving the quality of your life and getting you back to living pain & leak-free far outweighs the costs in the big picture.
Isn’t it cheaper to go through insurance?
It might seem that way—but not always! Insurance clinics often bill per visit, and patients can end up with surprise costs for services not fully covered. Copays, deductibles, and repeat sessions add up quickly. Especially in high deductible plans, your costs of physial therapy here will likely be much lower, and you can use your HSA or FSA card!
Here’s one real example:
A patient spent 12 months at an in-network PT clinic for hip and SI joint pain—doing the same cookie-cutter routine each week. After a year, she had paid over $8,500 out of pocket and was still in pain.
Then she switched to Empowered Physical Therapy. With personalized, one-on-one care, and our signature Pelvic Re-balancing Method, she was pain-free in just 8 weeks. Her total cost? Around $1,200 after her insurance reimbursement.
So, what’s really more expensive, a year of frustration, or an up front investment and a few focused weeks of true progress?
We are committed to transparency and have made our pricing readily available on our website. Rest assured, there will be no unexpected charges. You can easily view our rates and bundled deals on our Contact page, Click here.
We recommend you call the phone number on the back of your insurance card. Say, "I want to see a Physical Therapist who is out of network. What is my reimbursement rate? If I don't have any reimbursement for out of network providers, can my payments be applied towards my annual deductible?"
Your insurance requires a document known as a “Superbill,” containing diagnosis and procedure codes, visit dates, and the corresponding amounts you paid. This is different from a receipt of payment. Simply inform us if you'd like one, and we'll gladly provide it! After your visit, we can write up a Superbill, and you should receive it via email by the next day. Check out this guide on how to submit a Superbill
One of our AMAZING Physical Therapists will see you for your initial evaluation to create a tailored plan that will help you achieve your goals. After that, we take a team approach to your care. The great thing about our team approach is that it gives you the benefit of multiple expert perspectives, all working together to support your progress. We’ve found that this collaborative method helps us consistently achieve FAST outcomes for our patients.
Meet our team HERE
We have a "Learn" section right on our website. You can learn about topics from pregnancy and postpartum to vulvar care and more right HERE.
