**~ WE’RE HIRING: Administrative Assistant ~**

Are you the person who somehow makes everything run smoothly (yet makes it seem effortless)?

**Empowered Physical Therapy PLLC is looking for an Administrative Assistant!**

We’re not looking for someone who just wants to sit behind a desk and answer phones. We’re looking for someone warm, capable, organized, slightly type-A-in-the-best-way, who notices when the sign is crooked, can take tasks to the finish line, can figure out a computer system with minimal guidance, and genuinely enjoys making people feel warm inside.

**WHO WE ARE**

• We’re a pelvic floor specialty clinic helping people heal and get their lives back from traditionally taboo pelvic, intimate, & abdominal issues
• We work with patients through pregnancy and postpartum, pelvic pain, bowel and bladder dysfunction, abdominopelvic surgery recovery, athletic performance, and menopause.
• The work we do is deeply meaningful, and our patients often come to us during some of the most vulnerable, desperate, or frustrating seasons of their lives. From the first phone call to the moment they walk through our door, our patients need to feel welcomed, heard, respected, genuinely cared for, and that starts with our admin.

**YOU MIGHT BE OUR PERSON IF…**

You are someone who:

• Makes people feel welcome: You naturally bring warmth and friendliness to a room and can make a nervous patient feel at ease.
• Loves organization: Calendars, checklists, details, systems… you enjoy making things make sense.
• Notices the little things: You see the crooked sign, you notice when something is running low, you notice when the button is the wrong color on our website, and you fix the thing before someone has to ask.
• Can think for yourself: We don’t want someone who waits around to be told what to do. You can look around, identify what needs doing, and handle it.
• Is tech-savvy (or at least tech-curious): We use multiple systems and online platforms, and if you’re comfortable learning new technology, we’re happy to help teach it.
• Is highly confident communicating with people: You answer the phone with a smile in your voice, communicate professionally with patients and providers, and handle awkward situations and intimate topics (like pee, poop, pain, sex, finances, etc.) with grace and warmth.
• Has personality: We want someone who is professional, but not robotic. Someone who can laugh, have fun, and bring positive energy to our team.
• Likes growing: You’re excited to learn, take on more responsibility, and become an important part of a growing business.
• Really care about people: You don’t have to be a healthcare professional. But you do need to genuinely care about helping people.

**WHAT YOU’LL DO**

Your days will be a mix of patient care support, organization, communication, and keeping the clinic running smoothly. Responsibilities include:

• Answering phone calls, emails, and patient inquiries
• Scheduling and coordinating patient appointments
• Managing clinician calendars and administrative systems
• Processing payments and handling routine administrative tasks
• Communicating with medical providers and community colleauges
• Helping patients navigate the process of getting care
• Keeping our front desk and clinic organized and welcoming
• Supporting clinic systems and workflows
• Helping with marketing, projects, and community outreach as opportunities arise
• Tidying, organizing, decorating, cleaning, and occasionally making the clinic extra cute
• Noticing things that need to be done, and doing them

This is a hands-on role. Some days you’ll be answering phones. Some days you’ll be organizing a project. Some days you’ll be troubleshooting something weird. Some days you’ll be fluffing pillows and making the clinic look fabulous. Flexibility is key.

**THE SCHEDULE**

This is currently a part-time position at 25.5 hours/week, with room to grow as our clinic continues to expand, though we may be slightly flexible if necessary. Our current needs are ideally:

• Mondays: 8:00 AM – 4:30 PM
• Tuesdays: 10:00 AM – 1:00 PM
• Wednesdays: 8:00 AM – 4:30 PM
• Fridays: 8:00 AM – 4:30 PM

**PAY & BENEFITS**

• $18-22/hour to start, with opportunities for additional hours, benefits, and increased responsibility as the clinic grows
• Sick pay of 1 hr per 40 hours worked
• 3% SIMPLE IRA employer match
• Supportive, collaborative team environment with personality.. here, “professional” mean boring!
• Opportunities to learn more about healthcare, business operations, marketing, community outreach, and the many moving parts that make a small business run

**INTERESTED IN APPLYING?**

• To apply, email your resume and  to rachel@empowered-physicaltherapy.com
• Resume: Please make your resume a little bit of a reflection of YOU. We care about details, presentation, and making things feel polished and aesthetically pleasing, and we’d love to see a little bit of that in your resume. If your resume is a black-and-white Word document, our eyes may roll just a bit. 😉 Consider this your permission to have a little fun with it.

We can’t wait to meet you.

<3 The Empowered Physical Therapy Team